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 From: Boudewijn Lutgerink
  Where is Boudewijn Lutgerink?
 Hoonaardstraat, Driel
 Netherlands
 Boudewijn Lutgerink
 To: aman bains
  Where is aman bains?
 Jalandhar
 India
 aman bains
 Tags
Subject: RE: Customer support helpdesk software
Thread ID: 112188 Message ID: 112208 # Views: 1 # Ratings: 0
Version: Visual FoxPro 6 Category: General VFP Topics
Date: Monday, November 06, 2006 7:27:08 AM         
   


> Hi!
>
> I am wanting to use a software for customer support over internet. I want to operate customer's pc over internet, but the connection should be initiated by the client (host).
> My client could see what i am doing, as she could guide me to the option where trobleshooting is needed.
> Am checking out Ultra VNC SC... etc.
>
> Does anyone use such a software?
>
> Aman
> -------
> Lets fly away to the Land where there is Love & Peace


So you actually ask "a penny for your thoughts". Hmmm, OK, well here's my two cents...
For remote control take a look at https://www.copilot.com/
For reporting what went wrong take a look at http://www.fogcreek.com/

Boudewijn LutgeĀ®ink
The attitude of "An eye for an eye and a tooth for a tooth" will make this world toothless and blind (Ghandi)

ENTIRE THREAD

Customer support helpdesk software Posted by aman bains @ 11/5/2006 12:39:32 PM
RE: Customer support helpdesk software Posted by Ken Murphy @ 11/5/2006 1:53:04 PM
RE: Customer support helpdesk software Posted by aman bains @ 11/6/2006 1:16:05 PM
RE: Customer support helpdesk software Posted by tushar @ 11/5/2006 4:12:27 PM
RE: Customer support helpdesk software Posted by Larry Crumbie @ 11/5/2006 4:41:46 PM
RE: Customer support helpdesk software Posted by aman bains @ 11/6/2006 1:18:29 PM
RE: Customer support helpdesk software Posted by Boudewijn Lutgerink @ 11/6/2006 7:27:08 AM
RE: Customer support helpdesk software Posted by aman bains @ 11/6/2006 1:20:53 PM